Google Maps is probably the best free app for getting around Cuenca. It provides reliable, turn-by-turn directions for walking and driving, as well as public transportation routes. Google Maps also offers detailed information about local restaurants, shops, and other businesses, making it a useful all-in-one tool for exploring the city.
Moovit helps you plan bus trips throughout Cuenca by showing nearby bus stops, route numbers, schedules, and walking directions. However, unless you subscribe to the paid version, Moovit+, the frequent and intrusive pop-up ads can make the app extremely frustrating to use.